FAQ

Our calls are answered by Winchester Medical Center operators which allow you to contact our doctors after hours. Please call 540-536-8000 and ask to have the doctor on call paged. Please avoid after hour calls about problems that can be best handled during office hours when our staff and facilities are available.

We do not take medication refill requests over the phone (except for controlled medications). Please contact your pharmacy for a refill request, and the pharmacy will either send an electronic request or fax over a request. Please allow our office 48 business hours on all refills. You may contact your pharmacy to check the status of the request. If it has been 48 business hours and the pharmacy hasn’t received the request, please call our office. For prompt refills on medications, please have your refill request ready at the time of your next visit.

Due to the extreme number of 90-day mail order requests, our office will no longer fax or mail prescriptions to mail order pharmacies. We will provide a 90-day prescription, and it will be the patient’s responsibility to get the prescription to the mail order company. Please request all 90-day prescriptions at the time of your visit.

As your primary care providers, we strive to see our patients for sick appointments same day. We understand patients are not always sick Monday through Friday 8 to 5 and require more appointment availability for weekends, evenings and holidays. This is why we have expanded and opened a walk-in convenience clinic which is open 365 days a year to the public. If you find yourself needing care when Stephens City Family Medicine isn’t open, you have the option of walking into SCFM Convenience Clinic. To learn more about SCFM Convenience Clinic please visit www.scfmcc.com

Yes. If an established patient becomes bedridden and physically unable to get to the office, a home visit within a 10 mile radius can be arranged by calling the office during business hours. Our doctors also visit residents located at the Fox Trail Senior Living at Stephens City and Spring Arbor Assisted Living in Winchester.

No, our patients are followed by the hospitalist group when they are in the hospital.

The cost depends on the type of visit. On average, the first visit will cost $220 (doesn’t include any test or procedures). Follow-up appointments cost on average $150 (doesn’t include any test or procedures). Sick appointments cost on average $120 (doesn’t include any test or procedures). Please remember, these figures are an estimate and are subject to change.

No, our office requires full payment at the time of service.

Both have identical training other than a Doctor of Osteopathy (D.O.) has additional training in bones and muscles. Both have attended four years of college, four years of medical school and have completed a family practice residency. All our providers are board certified.

In this day of high deductible plans, it is wise to shop around for quality care as prices may vary greatly from one location of services to another. The best way to find out the reimbursement rates in our area is to contact your insurance company for the most up-to-date prices. You can either log on your insurance carrier’s website and search via the web or call the member service phone number on the back of your insurance card, and a representative should be able to assist you. We have attached an example for Anthem members of procedure costs for colonoscopy, echocardiograms and mammograms. This document is from March 1, 2016, so the prices may have changed, but it gives you an idea of the differences in some of the local facilities. Generally getting a lower cost does mean some travel, so don’t forget to weigh this impact on your decision on where to go. Click here to download our Winchester Procedure Costs.

*You have no signs or symptoms of lung cancer.
*You are between ages 55-77 (Centers for Medicare & Medicaid Services), OR You are between ages of 55-80 (commercial insurance).
*You have a 30 pack-year smoking history (i.e., 1 pack per day x 30 years= 30 pack years; 1/2 pack per day x 60 years= 30 pack years).
*You are a current smoker or quit within the past 15 years.
*You’re willing to continue screening on a yearly basis until you no longer meet the criteria.

LDCT screening can reduce your chances of dying from lung cancer by finding the cancer at an earlier stage when more treatment options are available.

Our office no longer carries state issued vaccines. You may be eligible for vaccines supplied by the VA Division of Immunization at no cost or at a reduced cost. Patients 18 years of age and younger who are either enrolled in Medicaid or have no health insurance or are an American Indian or Alaskan Native will receive vaccines at no cost. These vaccines are given at the medical Health Departments. If you live in the state of Virginia, the closest location is the Frederick/Winchester Health Department at 10 Baker Street, Winchester, VA 22601. Before you go you will need to call the Frederick/Winchester Health Department at 540-722-3470 and make an appointment.

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